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The daily standup is perhaps the most recognizable ceremony observed by modern teams. Maybe thats part of the problem. People know theyre supposed to be holding standups, but they don’t remember why. When the reasons behind daily standups get lost, they become status updates. Instead of opportunities to keep everyone aligned behind the constant progress that should be happening, these daily meetings become platforms for people to justify their paychecks to their bosses. Its a daily version of government employees emailing the Department of Government Efficiency (DOGE) to advocate for their continued employment. Funnily enough, the people who do the least feel compelled to talk the most. The least productive people spend more time thinking about what theyll say in front of their peers and boss than they do contributing to outcomes that matter. Come to think of it, this has been the case every single time Ive found myself in a standup that wasnt quite working. Theres always been someone who talks and talks, but still leaves the rest of us wondering what they actually accomplished. The next thing you know, you have long meetings that dont focus on real progress. Its easier for the boss to micromanage everyone, and harder for individuals to spend time doing what theyre paid to do. If any or all of this sounds familiar, you have three ways out of the daily standup rut. 1. Mix It Up People get the idea that daily standups have to be in the morning, but thats not the case. You might be surprised by how much simply changing the time of your meeting can change the outcome. If your people start the workday fresh and fired up, let them put that energy into their work instead of making them wait around for a meeting to start. Holding the standup around noon can help break the day into parts, which helps some teams. Other teams might benefit more from holding the standup at the end of the day, like having a recap and setting an intention for the next day. As an added benefit, its easier to remember whats worth mentioning in the Monday standup when you dont have to think back to what you did all day on Friday before the weekend. If youre unsure of when to schedule the standups, you can always ask the team about their preferences. Which parts of the day are they most prepared to do great work? Schedule the standup for some other time to protect those most productive hours. 2. Focus on Outcomes, Not Activities Traditional daily standups revolve around three questions: What did you do yesterday? What are you doing today? Whats in your way? If these questions arent being answered in your standups, its time to reinvigorate the habit. But theres no need to get stuck on tradition or dogma, especially because it sometimes puts your focus on the wrong thing. You can probably think of questions that are more important and more relevant to your team. You should already have a tracker where all of your work is visible, whether on a traditional corkboard or in Jira or Airtable. Instead of going person by person, try gathering around the tracker and going item by item. Now youre focused on advancing the work instead of assessing individual performance. Its not about who got the most done between Mary versus Taylor versus Steve anymore. It’s about tracking the progress Mary, Taylor, and Steve are making against shared problems and goals. 3. Stop Going The very best way to stop your standups from being upward status reports is to remove power differentials from the room. Its impossible to show off for the boss when the boss isnt there. The least satisfactory standups Ive seen as a leader have been when Im in there with my management team trying to run the show and keep things on track. The times when Im most satisfied are the times when Im just peeking in to see whats going on. But the best standups I ever joined as a manager were the ones where I kept my mouth shut. And the standups I didnt join were probably even better. Even if youre sitting in the back and being quiet, people know youre there, and the observer effect comes into play. Productive teams deserve, and even need, autonomy. Saving the standup If you think about why youre having standups, the ways to make them better might become obvious. This isnt about reporting progress upwardsave that for the demo at the end of the sprint. Its about making sure everyone is aligned on whats changing and what needs to happen next. Mix up the time. Then change the format to return the focus to the items youre working on and the outcomes youre after. Make sure theres no audience for performative displays. Everything else will fall into place.
Category:
E-Commerce
At some point in your professional life, you will be asked to do something that makes you scowl, Are they serious? A 6 p.m. brainstorming session. An important client dinner on the night of your kids recital. A weekend retreat that promises team bonding but really means you will miss your kids birthday and end up sharing a bunk bed with Carl from compliance. You want to say, Im not available, but what comes out instead is an overly apologetic word salad: I am so sorry. My kid has this thing . . . I mean, Ill figure it out. I can join from the parking lot. Or the bathroom. Ill mute! Lets just stop right there. Sorry I cant. I will be attending my daughters play is not a weak excuse. Its a sentence. Its a boundary. Its a full stop on the guilt spiral and research backs it up. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2015\/08\/erikaaslogo.png","headline":"Girl, Listen: A Guide to What Really Matters","description":"Ericka dives into the heat of modern motherhood, challenging the notion that personal identity must be sacrificed at the altar of parenting. ","substackDomain":"https:\/\/erickasouter.substack.com\/","colorTheme":"blue","redirectUrl":""}} The Science of Saying No A 2022 report by McKinsey & LeanIn.org revealed that 42% of working mothers were often or always burned out, compared to 32% of working fathers. And one of the major contributors? Lack of boundaries and unrealistic workplace expectations. Women, especially moms, are more likely to feel they need to do it all, which often means dealing with invisible labor at home and being endlessly available at work. Even worse is when they do set limits, they fear being penalized. During interviews, many women told me that when they requested flexible work arrangements, they were seen as less committed and less likely to be promoted even if they were top performers. Let that sink in. The system isnt just biased, its allergic to boundaries. But heres the twist: employees who have boundaries are actually more productive. According to research from Harvard Business School, employees who detach from work during nonwork hours report higher job satisfaction and lower burnout, which leads to better performance over time. So no, you are not derailing your career by opting out of that 7 p.m. status meeting. You are preserving your energy, so you dont melt down during your 9 a.m. presentation. A Cultural Shift Has Begun For decades, parenting at work has been treated like an embarrassing rash. You know, something to conceal and apologize for. But the tide is turning. Post-pandemic, weve seen a rise in what organizational psychologists call boundary management, and companies are finally starting to get it. Policies like flexible scheduling and no meeting Fridays are gaining traction. In short, boundaries are the new black. Still, the social pressure is there. When a parent leaves early for a kid event, some colleagues still view them as just not committed enough. To that I say, let them think what they want. Your job is to be committed to your prioritiesnot to someone elses broken expectations. Scripts for the Modern Parent (or who I like to call the Professional Boundary Badass) You dont owe anyone a 10-minute monologue. Try these instead: Im unavailable that evening due to family obligations. Happy to contribute ahead of time, but I wont be able to attend live. That time doesnt work for me. Can we find another slot? Notice whats missing? Overexplaining. Apologies. A promise to clone yourself. We really must stop treating parenting like a professional liability. Its a masterclass in multitasking, crisis management, and emotional regulation. Honestly, parents should be running most things. (Well, except silent meditation. I cant remember the last time I sat in silence.) So, the next time someone raises an eyebrow when you decline after-hours obligations or say no to a third Zoom call that couldve been an email, hold your ground. Because Sorry I cant. Im a parent isnt about what you wont do. Its about what you refuse to sacrifice. That not weakness. Thats leadership in a minivan. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2015\/08\/erikaaslogo.png","headline":"Girl, Listen: A Guide to What Really Matters","description":"Ericka dives into the heat of modern motherhood, challenging the notion that personal identity must be sacrificed at the altar of parenting. ","substackDomain":"https:\/\/erickasouter.substack.com\/","colorTheme":"blue","redirectUrl":""}}
Category:
E-Commerce
Katherine, a talented up-and-coming leader at a high-growth technology company, was eager to be promoted, but specific development areas were getting in her way. Sarah conducted a 360 review that yielded largely expected results. Unanticipated and surprising, however, were the comments about Katherines technical prowess and that people viewed her as visionary and strategic. For many, blind spots represent a failure to recognize the weaknesses or biases that get in the way of performance. In an effort to improve, they may hyper-focus on those areas for development. In Katherines case, she had a blind spot for her strengths. The skills not in the job description Like many leaders, Katherine was aware of the skills that were closely tied to her job description, but didnt have the full picture of the value she was bringing to the organization. Her sole focus had been on developing the areas that were impeding a potential promotion. In our work with leadersbrand development (Rebecca) and executive coaching (Sarah)weve noticed parallels between business owners and organizational leaders. Regardless of their field, both groups can fail to recognize the very traits that others deeply appreciate. When a talent comes naturally, without deliberate effort, we often dont recognize it as a strength. Skills like critical thinking, problem solving, or strategic insight can feel so effortless that we dont notice them in ourselves. Or sometimes, we assume others are equally adept at the same skills, and dismiss their value. Self-perception is only one piece of the puzzle though. Its equally important to understand how colleagues or clients see you, and what they value most. Uncovering the true essence of your unique contribution can be an illuminating process that strengthens your personal brand and boosts your leadership effectiveness. Whether you lead a team or run a business, the principle holds: you cant act on strengths you dont recognize. Recognizing your secret strengths When you see your most intrinsic strengths clearly, everything changes. Heres what becomes possible: Personal brand differentiation: Tuning into the attributes others consistently recognize gives you clarity on what matters most to the people who influence your career or business, and how those skills differentiate you from others. That insight can help sharpen your positioning and messaging, making it easier to attract aligned opportunities with clients, projects, or promotions. Greater influence: Owning and leveraging your key strengths can increase your confidence, clarity, and credibility, making you more magnetic and influential. Faster decision-making: When you’re anchored in what you do best, you dont second-guess as much. You make decisions faster and with more conviction, because you’re not wasting energy trying to be someone you’re not. Fuel for innovation: Unearthing strengths like vision, creativity, or strategy, can give you permission and embolden you to step outside your lane, challenge the status quo, speak up with new ideas, and pursue opportunities you may have previously dismissed. If youre not sure if youre seeing your full value, there are several ways to uncover how others experience you. 360 Feedback A 360 provides feedback from multiple perspectivesusually direct or indirect reports, peers, your manager, and senior leaders. The process is typically confidential and designed to provide a well-rounded view of a leader’s performance. Two common approaches include qualitative interviews with key stakeholders and third-party quantitative assessments. Both can provide a leader with data on how they are perceived in the organization, helping to surface key strengths and pinpoint areas for growth. Client Interviews or Surveys Business owners, check in with your clients! You may know theyre happy with your service, but what about it makes them happiest? One to two-question surveys are helpful if youre merely seeking something like a Net Promoter Score, but to really uncover strengths, youll want to go deeper. Here are some of the questions Rebecca asks when she conducts interviews on behalf of her clients, adapted for your use: Why did you choose me over other [service providers]? Have you worked with other [service providers] before? / If yes, How was this experience different? Is there anything that has surprised you about this experience? What have been some of the key benefits youve gained from our work together? If a friend of yours were looking for [XYZ service], what would you want them to know about the experience? Conversational Inquiries Asking colleagues to list three to five words they would use to describe you can yield rich insights. And, when coupled with an example of that strength or trait in action, will provide you with robust data to hone in on your points of differentiation. For example: Im working on identifying my personal strengths and overall brand. When you think of me, what are the first three to five words that come to mind? When have you seen me demonstrate any of the above? What was I specifically doing or saying? This gives you real examples of how your strengths show up and helps you spot the traits others consistently associate with you. Keep a Brag Book You likely receive emails or Slack messages from colleagues or clients thanking you for work youve done. Save the notes! Better yet, copy them to an online file or go analog with a notebook. Over time, youll see themes emerge about how youre perceived and which traits others most value in you. (Added bonus: The brag book offers a confidence boost if you happen to be having a rough day.) Integrating the uncovered strengths Once weve uncovered these talents, its up to us to integrate them into our activities and positioning in a way thats intentional rather than accidental. For business owners, that may mean shifting your positioning and value proposition so that it better aligns with what your target audience values most. Consider Rebeccas brand client, Mark, a data analytics consultant serving small business owners. He had built his brand around his ability to analyze disparate stores of data to inform marketing strategy. But when Rebecca interviewed his clients, a different pattern emerged: they also praised Marks ability to see the big picture, is deep network, and his effortless ability to connect them with the right experts for their goals. These qualities hadnt even been on Marks radar as part of his value proposition, but for small business owners with lean teams, these traits turned out to be a tremendous source of value. Mark now has the opportunity to use this new knowledge as a point of differentiation in his brand: data-minded and a connector. For leaders in organizations, the integration of this new information may involve speaking up more, raising your hand for cross-functional initiatives, or mentoring others in areas where your strengths are emerging. In the case of Sarahs client Katherine, recognizing the strengths she had been overlooking shifted her mindset. Clarity on her value to the organization gave her more confidence as a leader and helped bolster the other areas she was working on. She realized that she had been emphasizing the wrong things, possibly to her detriment. With a more balanced view of how people experienced her, she began speaking up in executive meetings and reframed her development plan to include her strategic strengths. That shift in visibility and positioning led to two promotions over two years. It takes effort to see yourself in a new light. We often assume our value lies in how neatly our strengths align with our job description. But clients and colleagues may value something else entirely. If youre not asking, youre probably missing it. Taking the time to uncover those overlooked strengths can sharpen your personal brand, differentiate you in a crowded field, and accelerate your career by helping you lean into the talents that matter most.
Category:
E-Commerce
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