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The quality of our decisions defines our legacy as leaders. We make around 35,000 decisions a day and close to 800,000,000 in a lifetime. Not all decisions are equal. Many are default, some are reversible, but the consequential ones leave us with no U-turn. Decision-making is inescapable. So, lets delve deeper into the anatomy of good decisions. What drives good vs. bad? Our decisions are deeply rooted in our values, competence, courage, and compassion. The psychological context from which decisions flow includes our emotional intelligence, comfort zone, values, moods, needs, decision-making style, and crucially, our self-awareness. Good decisions matter, but what drives the chemistry of good versus bad? Emotionally intelligent leaders have mastered the skill of responding rather than reacting. They understand the interplay between their comfort zone and their fears and the limitations this imposes. They have identified their nonnegotiable values. They understand that moods are biochemical responses to be tamed before making consequential decisions. They know their basic human needs can generate significant blind spots and patterns of decision-making of which they must become aware. Finally, leaders have preferred decision-making styles that determine both the quality and speed of their decisions. This is the chemistry of decision-making. Its clear, then, that the thoughts and emotions of a leader have the greatest impact on the quality of their decisions. So what are the safeguards for good decisions? Competence, courage, and compassion boosted by self-awareness and supported by values. The foundation Self-awareness is foundational. It enables us to see ourselves similarly to how others see us. We can stand outside ourselves and observe our behavior and the effect it has on our personal and professional relationships and the results we achieve. Self-awareness includes consciousness of our internal dialogue, the words we use, and the impact these words have on our emotions and behaviors. I have conducted thousands of Business Emotional Intelligence psychometric profiles and seen that on a standard deviation scale of one to ten, over 65% of leaders score between 4 and 7 on the self-awareness scale. Without self-awareness, we look outward for the causes of failure, blame others, and cast ourselves in the role of a victim instead of a responsible leader. With deep self-awareness, we are better positioned to apply the three Cs of good decisions: competence, courage, and compassion. The three Cs Competence means that we are capable of transforming our knowledge and experience into practical and coherent actions. We have sufficient objectivity to recognize that we do not know everything and that in this complex world with unparalleled depth and breadth of knowledge, we are not the ultimate reference for anything. We surround ourselves with competent, multidisciplinary teams who bring complementary capabilities into our circle of influence. We welcome those who ask uncomfortable questions, scrutinize the details, point out the risks, and have respectful adult-to-adult conversations with us. Most important of all, we do not want to be the “Emperor” in the story of The Emperor’s New Clothes. Courage. The willingness to make unpopular decisions, admit that we were wrong or that we made a mistake, is what courage looks like in decision-making. It takes courage to look in the mirror and objectively (as is humanly possible) examine the facts from multiple perspectives, scrutinize the logic, face our biases, and strip away the vanity of our egos in order to make the hard decisions. Here are three questions and their shadow questions that can help us make decisions based on principle instead of popularity: What did you focus on? But what did you miss? What did it mean? How was your interpretation distorted by your assumptions? What did you do? What action did you not take? Compassion. Awakening our humanity by looking at our fellow humans and recognizing that they too have feelings, needs, and perspectives is what empathy is about. We do not have to agree or disagree with them. Understanding others enriches and expands our range and depth of experience. It does not threaten our existence. Compassion is not pity. It is a recognition of what makes us human. If we close our eyes to what is happening around us, we miss the most critical component of all. Decisions are not driven by facts. Decisions are driven by emotion and justified by facts. By ignoring emotions we omit one of the most critical components of good decisions. Fear of the unknown According to the Center for Creative Leadership and Harvard Business School, the greatest fear of the CEOs of the 200 top companies in the U.S. is not knowing what they dont knowfor example, what the next disruptive technology will be and where it will come from. Emotion is what drives action, not logic. Recognizing this will improve the quality of our decisions and ensure that good decisions are acted upon. Good decisions are actionable, aligned, and sustainable through clarity of purpose based on values. Values are what matters most to us. However, we are often unaware of our values because values drive our default behaviors, habits, and unconscious biases. The good news is that we can become conscious of what our values really are by analyzing our most difficult and life-changing decisions. Embedded in our subconscious programming, once consciously identified, values enable us to find our purpose and make decisions that are not only attainable but also sustainable. Life-changing decisions like leaving your medical practice to become a bestselling author or volunteering to do unpaid work because you want to contribute are good examples. Our values drive and support our decisions. In conclusion, self-awareness boosts good decisions because it enables leaders to look inward and outward and objectively separate their assumptions from the true causes of problems. The three Cscompetence, courage, and compassionform a powerful triad upon which great leaders can make better decisions. Looking for the facts through multidisciplinary perspectives, separating ego from objectives, and understanding the human impact of decisions are safeguards. Finally, when good values are aligned with purpose, decisions become more actionable. These are the foundations of good decisions.
Category:
E-Commerce
Its a well-known fact that phone time before bed makes it harder to sleep. Studies show that a nighttime scroll keeps your brain active, delays REM sleep, and may even disrupt your circadian rhythm. Now, Ikea has created an unusual solution to this damaging habit: designing a dedicated bed for your phone. The Ikea Phone Sleep Collection is essentially an ultra-miniaturized version of an Ikea bed frame, made in the perfect dimensions to cradle your smartphone on a bedside table. Embedded in the beds frame is an NFC chip that tracks how long the phone has been tucked in. If the time exceeds seven hours for seven consecutive nights, the user is rewarded with a shopping voucher of around $27. Despite its diminutive size, this five-piece product, like almost all of Ikeas inventory, comes flat-packed and requires self-assembly. From the masters of sleep comes a new revolution in rest: A complete breakthrough in bedtime that will change the world for good, an ad for the phone bed reads. Its the innovation you didnt know you needed until now, and that you will never not need again. Unfortunately for doomscrollers in the U.S., the agency Memac Ogilvy made the the Phone Sleep Collection exclusively for Ikea customers in the United Arab Emirates, where its currently available to locals who spend more than $207 on Ikea products. While the phone bed is clearly a marketing ploy, its not exactly an outlandish idea within todays growing market for hacks to reduce screentime. [Photo: Ikea] Why tucking your phone into bed makes sense, actually Around 2017, dumbphones enjoyed a spike in popularity as smartphone users began to realize just how much their phones dictated their daily lives, with brands including Nokia and Consumer Cellular jumping in on the trend. Since then, though, the dumbphone craze has waned slightly as smartphones have become an increasingly integral and unavoidable tool for both work and life. Instead, luddite hopefuls are turning to creative alternatives to cut their screentime. Recent solutions have included screentime reducing apps, like Hank Greens Focus Friend or the Touch Grass app; a Brick device that blocks distracting apps; and even a phone case thats so heavy its literally hard to pick up. The Ikea phone bed is basically another concept within this realm, except specifically geared toward the nighttime ritual. “While the Phone Sleep Collection is a limited launch here in the UAE, its underlying principle addresses a universal challenge,” says Carla Klumpenaar, Ikea UAE’s GM of marketing, communications, HF & retail design. “We believe that small, mindful rituals, like tucking your phone into its own bed, can create better routines that can contribute to improved sleep quality and mental clarity. This initiative transforms an everyday challenge into an engaging lifestyle habit, underlining IKEAs commitment to offering meaningful solutions that extend beyond just furniture.” Is it silly? Of course. But if it works to reclaim even a bit of shut-eye, it might just be genius.
Category:
E-Commerce
Once upon a time, the big idea was simplework from anywhere! Thanks to technological advances, you didnt need to be tethered to your office desk to collaborate with coworkers (or swap memes with them). As long as you had your laptop and good Wi-Fi you could be by the pool on a tropical island, drink in hand, and a magnificent sunset in the background. Forward-thinking companies would recognize that talent could be found in the most unexpected places. Employees get to mix and match their work with the life they love. Governments would enable this with offers of special digital nomad visas. The whole world would become one big, friendly workplace. Hold that thought. Before you swap suits for flip-flops, you should recognize that the future of work might not be what you pictured. An alternate future is taking shape, where geopolitics is shaping who works, the location of work, and the type of work. Driven by national security concerns and a proclivity to support their companies at the expense of others, governments are reshaping the future of work. YOUR remote work (Can YOU do the work remotely?) The first promise of remote work was that work could be democratized. More people from around the world could access jobs in a far more distributed model of talent and collaboration. Ideas flow across the world and organizations benefit from a more global intelligence. But that promise collides with geopolitical reality. Take the case of Apple. As the company started to move some of its manufacturing operations to India, it needed to hire workers at scale. According to an Economic Times report, Apples ecosystem in India was expected to create 600,000 jobs. But who works at these facilities is an increasingly geopolitically fraught question. There were initially hundreds of Chinese engineers and technicians supporting Apples expansion in India. But more than 300 of them were asked to return to China recently. The recall of engineersthe second in recent monthswas seen as a push by China to curb technology transfer to Indian operations and prevent manufacturing exits from the country. To continue operations, Apples suppliers have turned to engineers from Taiwan. Driven by geopolitical objectives, government restrictions increasingly shape who can work on leading or cutting-edge projects, the individuals a company can hire, and how long they can stay in those roles. Global companies are taking a close, hard look at their workforce and making difficult choices about who gets to work on different types of projects. Technology companies in Silicon Valley are increasing security vetting of potential recruits to keep commercial information secure. Changing tariff rates could risk millions of jobs in Asia and elsewhere. Thai workers manufacturing solar cells are bearing the brunt of a trade war between China and the U.S. A large-scale study of foreign directors in listed Chinese firms found that as political relations deteriorated, foreign directors were more likely to exit from their roles. On the other hand, scientists at U.S. federal agencies facing layoffsespecially those with expertise in artificial intelligencewere targeted for recruitment to research operations in China. your REMOTE work (Can you do the work REMOTELY?) The second promise of remote work is that work could be done from anywhere. As the technology continues to improve, employees don’t need to be in the office or even in the country. Digital nomads skipped through cities, countries, or even continents. You could log in to work while also visiting your family in another country. You adopt a more flexible lifestyle. But geopolitical reality strikes again. As countries emphasize sovereignty, data security, and the protection of strategic interests, the data, models, and technology resources that can be used from other countries becomes more limited. The Financial Times reported that foreign universities and research institutes lost access to Chinas largest academic database. More countries are adopting data localization laws, which require businesses to store certain types of data within the country to protect national security. The U.S. restricts the transfer of citizens data to countries of concern. Such requirements make it harder to access data and information from another country, even for employees of the same company. American business travelers to China may not, for instance, have access to their work email. Financial analysts working at a fanatic pace to evaluate deal opportunities may find that they need to be on the ground in a given market to access relevant data, not because the technology to transfer those data to another country doesnt exist, but because political interests prevent the transfer of such data overseas. Some companies are asking staff traveling to certain countries to use temporary loaner phones and not bring company laptops. Without your trusty laptop, expect disruptions to work and productivity. your remote WORK (Can you do the WORK remotely?) The final promise of remote work is that technology would allow you to do your job; i.e., execute the same tasks as you would have when it was business-as-usual. But geopolitics has changed the job description for many employees. Focusing on teams, operations, or finances of a business used to be the typical mandate for a manager. With appropriate routines in place, these tasks could even be completed from a remote location. But todays managers have to take on different tasks. Consider Jensen Huang, the CEO of the worlds most valuable company, NVIDIA. For years, Mr. Huang avoided the rough and tumble world of Washington lobbying, preferring the company of the video-gamers. But when the companys AI chips became enmeshed in global politics, Mr. Huangs work changed. He crisscrossed the world convincing lawmakers to facilitate the sales of his companys chips. He became a geopolitical superstar convincing leaders from the U.S. to China about his companys role in their vision. Mr. Huang is not alone. Fortune reported on how companies set up teams to track political developments and quickly present leadership with optionsbut that those team members completely dropped their day jobs. With the need to have an ear to the ground and interact with political actors, remote work becomes increasingly challenging.
Category:
E-Commerce
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