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2025-09-08 08:30:00| Fast Company

Predicting the future can be fun, but you get the sense Judge Amit Mehta wasn’t having much of it in his ruling that declared the long-awaited remedies in the Google antitrust case. Although the case centered around how Google achieved its dominance in search over the past 20 years, Mehta also considered what’s to come, specifically the emergence of AI chatbots like Gemini as go-to information portals for large numbers of people. That’s important, especially to people in the media, many of whom were disappointed that the remedies weren’t harsher. While Mehta discarded industry-altering solutions like forcing Google to sell Chrome or Android, the ruling does recognize AI assistants as core distribution infrastructure in the media ecosystem. They may be a different animal from search engines, but Mehta writes that there’s enough overlap that the courts should regard them similarly: “…the use cases for GSEs [General Search Engines] and GenAI chatbots ‘are not identical but they do overlap in a number of places’ like ‘a Venn diagram’.” That recognition is a significant step toward building a future AI ecosystem that works for everyone. There are of course myriad lawsuits and licensing deals between media companies and AI companies, and the ruling is a signal that the courts will treat AI assistants as critical distribution channels on par with browsers and search defaults. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/03\/mediacopilot-logo-ss.png","headline":"Media CoPilot","description":"Want more about how AI is changing media? Never miss an update from Pete Pachal by signing up for Media CoPilot. To learn more visit mediacopilot.substack.com","substackDomain":"https:\/\/mediacopilot.substack.com\/","colorTheme":"blue","redirectUrl":""}} Exactly what form that takes is far from clear, but something else is: publishers need to build for that future now. AI isn’t an add-on or a feature. Flawed as they may still be, AI portals are the new battleground for where the best information providers will duke it out, just like SEO used to be. There are different rules for AI answer engines (governed by GEO, or generative engine optimization), but the fundamental gamebeing the source that gets citedis the same. The shift from clicks to citations As AI engines grow in popularity, there’s been a parallel trend of declining search traffic. This was entirely expected, but reports from both Pew Research and Similarweb have put numbers on that uncomfortable and rapidly accelerating reality. In addition, TollBit’s most recent State of the Bots report showed the meteoric rise in AI scraping as well as the abysmal click-through rates from AI summaries. All of this has sent the media world in a panic since a great deal of the industry’s business model depends on that click-through traffic on search engines to fuel ad impressions. The understandable focus on revenue, however, overlooks the less tangible benefits of ranking in search: brand visibility and authority benefit from prominent placement in search resultsboth for publications and individuals. That same logic carries over into AI answers. Although click-through is borderline negligible, users do often see the source that’s being cited, even if it’s just a publication name in a footnote. It’s like being quoted on the evening newseven if you weren’t able to directly monetize the mention, it reinforces your credibility. In other words, the impression (meant both literally and figuratively) still matters. If your publication is cited in AI answers repeatedly, that can drive demand indirectly. Seeing the same name repeatedly in authoritative answers can influence whether that user decides to subscribe, recommend a source, or follow a journalist or outlet. Its a softer conversion path than direct clicks but not meaninglessakin to share-of-voice in traditional media measurement. The hidden value of AI summaries This isn’t to say such intangibles make up for lost revenue from referral traffic. But they do help publishers answer the question, “Why would you want to?” when considering whether they should compete for placement in AI summaries. And it’s not like monetization is out of the question: larger publications continue to sign licensing deals with AI companies, Perplexity is architecting a revenue-sharing system, and pay-per-crawl programs from the likes of Cloudflare continue to grow.  In fact, seeking placement in AI answers and measuring success will be key data for any publication when the time comes to negotiate with AI companies on licensing. And there’s every chance that court rulings could force the issue in the future, especially now that Judge Mehta has established the importance of AI information portals.  And let’s be real: If you choose to opt out or ignore AI summaries, someone else is going to be cited. As users often don’t just read answers, but copy them and even use them in their own documents and web pages (Perplexity even provides a button for this), that could have a compounding effect as at least some of that material ends up in data for AI training and web crawling. Since AI answers rely on citations more than links, it could be difficult to unseat a competitor once they secure a popular summary. The other shift the ruling underscores is that, in an AI-mediated world, discovery isn’t a single-platform game. The decision requires Google to share data with its rivals. And with ChatGPT, Perplexity, and Copilot all pushing aggressively into AI answers, publishers will need to think beyond optimizing for Google. That means monitoring how content surfaces across various AI gateways, each with different rules for visibility. Just as SEO once became a core newsroom discipline, the coming challenge will be multi-engine optimizationtreating AI portals as the front doors for audiences they are rather than optional experiments. The AI-first discovery era begins Many were hoping the Google ruling would rebalance the power between Google and publishes. While that mostly didn’t happen, it did create a clear signal that AI engines will be the next frontier where content will compete for attention. The rewards for publishers are less tangible, at least for the time being, but there are rewards. And they beat the penalty: disappearing from discovery altogether. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/03\/mediacopilot-logo-ss.png","headline":"Media CoPilot","description":"Want more about how AI is changing media? Never miss an update from Pete Pachal by signing up for Media CoPilot. To learn more visit mediacopilot.substack.com","substackDomain":"https:\/\/mediacopilot.substack.com\/","colorTheme":"blue","redirectUrl":""}}


Category: E-Commerce

 

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2025-09-08 08:00:00| Fast Company

Some people are simply better at transforming casual human connections into social capital. Their network is their influence. My first career break was a simple introduction to a social entrepreneur. It led to who I am today. Networking isnt just social leverage. Its the art of making people remember you when they shouldnt have to. Its creating pull so strong, opportunities orbit you, not the other way around. You make yourself impossible to ignore. Turning networking into career gold is about playing the long game: human connection, done with intent. Start with a constellation Think of every person you meet not as a contact, but as a star. A single star is just a point of light. But connect a few and have a constellation. Connect enough, and you have a galaxy that can change your life. Your career is not a ladder; its a night sky. Your job is to populate it with bright, interesting stars. That means talk to everyone. The person next to you on the plane. You might as well make the most of it if you are going to spend hours with them. Introduce yourself to the quiet ones in the corner. Youre not pitching. Youre connecting. Youre finding out what makes them light up. Thats how you connect the dots. You never know who will say, Hey, I know a guy . . . Thats the constellation at work. Serendipity is just what happens when your network is wide enough for luck to find you. Give. Then give again. Expect nothing The fastest way to kill the magic is to keep score. How can I help you? is my mantra. If you find a book that reminds you of someone who might find it useful? Send it to them. Hear about a project that aligns with a contacts skills? Connect them. Your value isnt what you can get; its what you can give. It builds a currency of trust. People remember generosity. They are hardwired to reciprocate. But you cant do it by waiting for the return favor. You have to give like its your job. But dont expect them to return the favor. The ROI is trust. And trust is the only currency that never inflates. Be a person, not a profile Nobody connects with a LinkedIn headline. They connect with a human. Talk about your failed startup. Your weird hobby. The time you made a mistake. And of course, how you bounced back. Vulnerability is a superpower. Its the secret that bypasses the professional face and goes straight to the person on the inside. Your specific, unapologetic self is your greatest asset. Authenticity is magnetic. It draws the right people and repels the wrong ones. Its a filter. Use it. Get the follow-up right You met someone great. What now? If you send a generic LinkedIn request, youve already lost. The gold is in the specificity. Your follow-up should reference something unique to the conversation. Great talking about the future of work yesterday. Heres that book or post I mentioned. No need to reply. Just thought youd enjoy it. That simple follow-up makes you a person. A thoughtful one. Not just a networker. Youve added value immediately with zero ask. Youve deposited into the trust bank. Now youre not a forgettable face. The goal is to be a connector You gain more social capital by connecting other people than by connecting people to yourself. If you see a developer who needs a designer. Connect them. You hear a problem and know the right person who can solve it. You make the intro. You become a value creator. Youre the person everyone wants to know because knowing you means access to a whole world of other interesting, capable people. Thats when youve truly made it. Dont just be interesting, be interested. Be a giver, not a taker. Be a person, not a profile. Build your circle of influence, one genuine connection at a time. The gold was never the asset you acquire or invest in. It was in the people you meet along the way.


Category: E-Commerce

 

2025-09-08 06:00:00| Fast Company

Most of us will work for a really bad boss at some point in our lives, perhaps more than one. Research by the Harris Poll bears this out, showing that more than 70 percent of workers have had at least one such noxious manager in their career. These difficult managers can range from inexperienced and incompetent bosses to truly mean-spirited individuals who have little regard for human suffering. Researchers have found that when we experience incivility in the workplace, about half of people intentionally decreased their work effort, more than three-quarters said it decreased their commitment to the organization involved, and more than one in ten said they had left a job because of poor treatment/behavior. Whats interesting is that many people think Its all their [the bosses] fault when, in fact, we often play a role in the difficult relationship. When we have a less-than-ideal boss, its also helpful to look in the mirror, for there may be some things we are doing that contribute to the situation. In addition, its easy to mistake incompetence for ill intent toward us. Keeping this in mind may give us a bit more empathy for a previous bad boss because we learn our own leadership skills by leading others, just as that previous bad boss had to learn to lead by leading us. Really bad bosses can be soul-crushing and draining to work with. It helps us realize that when a boss, or any other person, treats us badly, their behavior may have very little to do with us and more to do with what is going on in their own world. But although we cannot control how others think or behave, we do have control over ourselves and our behavior. When you have an insecure boss, there are some things you can do to make the situation more palatable. First, let them know, and feel, that they are in charge. Dont challenge them, particularly in front of others. Keep track of your own contributions and successes so they will be top of mind when they tell you that you have not made any contributions. And learn as much as you can from them while youre there and network widely to expand your learning, contacts, and opportunities. Sometimes the biggest learning from these situations is that you never want to make anyone feel the way this boss makes you feel. Thats still a valuable lesson. If you work with a difficult person, keep in mind that you cannot change them and their behaviors. Only they can make these changes. Their own self-understanding and ability to self-manage is not up to you or even about you, but it can have a strong impact on you. When you have a really horrible, no-good boss, one that is demeaning or abusive, it may be helpful to remember that their behavior says more about them than it does about you. Although its never pleasant to have an abusive manager, remembering this may help you to not take their behavior personally. It doesnt excuse their behavior, but it may help you put it in perspective. You own your behavior; they own theirs. This advice may be helpful in not exacerbating an already difficult problem or avoiding having your behavior become what gets singled out for punishment. But if you continue to work with an abusive manager who diminishes you, it can negatively affect your motivation, confidence, mental health, and career. In these situations, you may want to take the learning and move on. Should I Stay or Should I Go? The answer to this question is, like so many others, It depends. It depends on what your goals are for your career, for learning, for experience; your appetite for comfort versus adventure; how you think about remuneration and learning; and how uncomfortable your current situation is. There is no promise that the situation you are in will get better, and theres no guarantee that a new job will have a better manager. Many of us have stayed with bad or even very bad bosses longer than we should have, and we have left other difficult managers whom we might have stayed with longer and learned from. Just as our boss can fire us, we can fire our boss by leaving them or the organization. Some helpful should I stay or should I go questions to help you assess whether its time to begin looking for another position and manager include these:   What have I learned from this person, and in this position, so far?   Is there still an opportunity for me to continue to learn and grow in this position, working for this manager? If so, what is it that I want to learn, and how might I go about obtaining this knowledge and growth?   To what extent are the skills Ill continue to learn be transferrable to other jobs or careers I may want in the future?   Do my reasons for considering leaving this man- ager have to do with ethical lapses in the manager or organization?   Is working for this person negatively affecting my mental health?   Are there people higher up in the organization whom I admire or aspire to be like? Even when your answers to the above questions point to I should go, there may be times when leaving a bad boss may not be a viable short-term solution. In these situations, it can be helpful to focus on what you can learn while you remain there, which may include taking on new projects or challenges, networking widely within the company, or practicing dealing with a difficult, demanding person. However, working with a bad boss comes with an emotional and sometimes physical toll, and the longer you continue to work with them, the larger the overall toll it will take. When leaving a bad boss or situation, as hard as it may be, plan to make a graceful exit. Rage quitting, including creating an ugly scene on your way out or leaving a mess for your manager, others on the team, and the person who comes in behind you, may feel satisfying in the moment or even justified based on the way youve been treated, but its rarely a good option for your long-term reputation. Making a graceful exit means making a transition plan to help the person who comes in behind you understand the relevant processes and know where to find key information, thanking your manager for what youve learned from them, tying up as many loose ends as possible, being constructive in explaining why youre leaving, and offering to answer some questions in the weeks following your departure. Excerpted from Manage Yourself to Lead Others: Why Great Leadership Begins with Self-Understanding. Copyright 2025 by Margaret C. Andrews. Available from Basic Venture, an imprint of Hachette Book Group, Inc.


Category: E-Commerce

 

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